Frequently Asked Questions


    What is the mission of the Bloomingdale Park District?
    — Please click here to view our mission statement.

    What are the Park District office hours?
    Click here for office hours.

    How do I obtain a copy of the most recent program brochure?
    — The brochure is mailed to all Bloomingdale residents as well as residents of certain areas of Addison, Medinah, and Roselle that overlap into the Bloomingdale District. You may also view the brochure on this site.

    Why does my neighbor get his/her brochure before I do?
    — Brochures are mailed with different routes and schedules, meaning that rarely will every resident get his/her brochure at precisely the same time. 

    How do I register for Park District programs?
    — There are 5 easy ways to register - Mail-in, Fax-in, Drop-off, Walk-in, ONLINE Registration by CLICKING HERE.  For more information on the registration process and to download copies of the registration form, simply click on the Registration Link at the top of the site. Remember, fax and online registrations are for credit card payments only.

    Can I use my credit card to register?
    — Yes, we accept Visa, MasterCard and Discover Card. You may also pay by debit card, personal check, cash, or coupon book. Please do not send cash through the mail. You may use your credit card for fax and online registrations as well. For additional Payment Policies, please click here.

    Will I receive a confirmation of my registration?
    — No confirmation of classes will be sent. Unless the Park District otherwise notifies you, you are enrolled in the program of your choice.

    What are your refund policies?
    Our Program Refund Policy is as follows:

    The Bloomingdale Park District endorses a Satisfaction Guaranteed policy and strives for high quality programs throughout our portfolio of programs, services and facilities. However, sometimes expectation levels or situations occur that do not meet the satisfaction of our customers and a refund request is made. If for any reason you feel you are entitled to a refund please contact the Park District at 630-529-3650 and speak with the program or facility supervisor that manages the program or facility in question.

    A full refund will be provided to any customer who formally requests one due to their dissatisfaction of the program. If the program has multiple class sessions then the customer must notify the program supervisor prior to the third class in order to be eligible for a full refund. If any concerns are observed prior to the third session we encourage participants to notify the program supervisor so that appropriate corrective actions can be taken.

    Refunds for trips and one day programs must be made before the registration deadline.  Refunds for trips and one day programs requested after the registration deadline will not be granted.

    The Park District reserves the right to prorate any refund request made after the third class in order to recover any direct costs that the district has incurred prior to the refund request. Refunds must be requested prior to the last class meeting date. All refund requests will be judged on a case-by-case basis and full refunds may be approved at any time.

    How can I know if a class is age appropriate for my child?
    — Listed with every class is an age and/or grade designation that notifies interested participants the age demographics for each class or program. This designation is necessary for several reasons. First, the class or program is specifically designed for a certain age group. Second, we have found that participants enjoy and get more out of a program when interacting with peer groups of similar ages. Third, generally people feel more comfortable around people their own age and will enjoy the program in opportunities that provide this outlet. Last, concerns of safety and fair playing become issues when mixing age groups especially in youth. We thank you for your cooperation in this matter and hope you enjoy your recreational opportunities here at the Park District.

    Is childcare available for classes?
    — Childcare is not available at this time

    Do you have an after school program?
    — Yes, we offer a before and after school program at Erickson, DuJardin and Winnebago schools. This program is called "The Kids' Place". For details click here.

    When can I visit my child's class?
    — With your child's best interest in mind, parents are asked not to attend their child's class unless invited by the instructor. We have found that parent and/or sibling distractions, interruptions, and various other concerns have often affected the quality of instruction during class time. It is of equal importance that children have quality leisure time with their peers. Our instructors welcome the opportunity to discuss concerns with parents before or after class, time permitting.

    If I want to suggest a class for the park district to offer, or if I want to teach a specific class, how do I go about doing this?
    — We welcome your suggestions and your help. You may either call the Park District at 630-529-3650 and ask to speak to the supervisor in charge of your area of interest, or email the supervisor. For a list of board and staff names with email addresses, as well as a general email address, please click here.

    Are there any current job opportunities available at the Park District?
    — Yes, click here for current job opportunities.

    Do you have rental rooms available?
    — Yes, click here for details about facilities that are available to rent. Call Rebecca Defrancisco for scheduling at 630-529-3650 x29, or email her at rebecca@bloomingdaleparks.org.

    How do I make a donation to the Park District?
    — You may make a donation through any of our donor programs: Club Swan, Pool Banner Advertising Program, Park Bench Program, Giving Tree Program. For details on any of these programs, please click here.

    Who do I call concerning problems in my neighborhood park?
    — If the problem involves the maintenance of the park, please call or email Ed Reidy at 630-529-3650 x25. If the problem involves safety or vandalism, please call the Bloomingdale Police Department: Emergency: 9-1-1; Non-Emergency: (630) 529-9868.

    I have a new address, how do I make sure the Park District has my correct information?
    — Please call the Park District office at 529-3650 to give the staff your new information, or email staff1@bloomingdaleparks.org.  If you have an online account, you can also make any changes to your household by going to Registration "Online Account Update" on the home page.

    How do I know if classes are canceled?
    — The Park District has a 3-Day Program Cancellation Policy that you can read about by clicking here. In the event that your class is cancelled, you will receive a phone call.

    How do I get directions to a park or facility?
    — For a map of our parks and facilities, click here. If you need additional information, please call the Park District at 529-3650.

    What are some common park policies?
    Our Park Policies are as Follows:

    • Park hours are dawn to 10:00pm
    • Vehicles are prohibited from accessing any park areas, except park district designated parking lots
    • Homeowners whose property is adjacent to any park are prohibited from using park district property for personal use or for hired contractors' use
    • Alcohol is prohibited in all park district parks and facilities
    • Pets are allowed in parks on paved paths only. Pets must be leashed and owners must clean up after their pets.
    • Swimming is restricted to the park district pool center. Swimming in park district ponds and lakes is prohibited.
    • Rowboats, canoes, kayaks and human powered paddleboats are allowed in park district ponds and lakes. The boat user must have a valid State of Illinois license for the watercraft and the boat user must register for a boat use permit from the park district ($1.00). All motorized boats or inflatable rafts are prohibited in all park district lakes and ponds.

    What does the "Lottery System" mean to me?
    — The lottery is a computerized software program that works with our current registration system. On the lottery day the software program reviews each class by code number and selects those that have enrollment levels over the maximum listed in the program guide. Any program that is over enrolled is subject to the lottery. The software program then randomly selects who will be registered for the class and who will be placed on a wait list. Those placed on the wait list are then contacted by the park district to make alternative arrangements. Those who were selected are not contacted and can assume they are in the class.

    Not all programs are subject to the lottery. If the minimum is met but the enrollment is below the maximum then the software does not complete the lottery and everyone is in the class.

    Is the Park District part of the Village?
    — No, the Park District is a separate taxing body.

    Are there volunteer opportunities at the Park District?
    — Volunteers play an important role in every public agency, and a park district is no exception. Volunteers are need for many special events including Halloween Happening and Make A Difference Day. Help is also needed in our gymnastics and athletic programs (coaches). Contact Anita P. Escalante to learn about Volunteering at the Bloomingdale Park District. 

    Is there financial assistance available for individuals in need to pay for recreation activities?
    — Yes, the Bloomingdale Park District Foundation provides scholarships for program participation on behalf of those who normally could not afford Park District programs or classes. For more information contact Anita at aescalante@bloomingdaleparks.org.

    Does the Park District have insurance, and what is my liability?
    — The Park District assumes no responsibility for personal injury, accidents or loss of personal property occurring during programs or activities, in parks or facilities. All participants will be required to sign a waiver at the time of registration.

    When is program information updated on the website?
    — When there is a change to a program (whether cancelled, time change, class added, code correction), changes are made to the web site that day.

    When is a park permit necessary?
    — Parks are open to the public, but reservations are recommended for use of any parks, ball fields, picnic shelter, or pavilion to ensure personal use. A park permit can be obtained at the Johnston Recreation Center Front Desk. Fees are charged for the Springfield Park Picnic Shelter and the Old Town Pavilion.

    How do I know I am a resident of the Bloomingdale Park District?
    — Check your tax bill, or call the Park District Office at 529-3650.

    What is the tax rate of the district and how are taxes used?
    — The current tax rate of the district is .2982. This means that a property owner will pay $0.2982 per $100 of the assessed valuation of their property. Taxes are used to operate the park district, maintain all of the land, open space, and facilities and offer the recreation programs. Taxes represent 50.7% of the total budget of the district and only 28.6% of the Recreation Fund budget. Only 5% of your total tax bill goes to the park district.

    Does the Park District have programs for seniors?
    — Currently there are many adult programs that our seniors can participate in including fitness and dance classes, art and cooking classes, trips, and general programs.  Look for the "price tag symbol" with an S next to many of our programs to receive a 20% discount for residents 62 years of age and better.  Also, Bloomingdale Township has a senior center not far from the park district. The number is 529-7715.

    How do I find out about the golf course?
    — The Village of Bloomingdale operates the Bloomingdale Golf Club. You may call the Golf Club at (630) 529-6232.

    How can I get information about the museum?
    — You can get information about the Bloomingdale Park District Museum in your Park District program brochure or by calling the Museum at 539-3096.  Museum information can also be found on our website at www.bloomingdaleparks.org  under "Parks & Facilities".

    When is Open Gym, and for whom?
    — For details about Open Gym, please click here.

    Who is in charge of ________ program?
    — We have started placing the initials of the supervisor in charge of each program next to the program's name. For example:

    Youth Floor Hockey (ls)
    If the thrill of scoring a goal excites you, then floor hockey is the game for you.
    (The (ls) stands for Lacey Smith, Athletics & Aquatics Supervisor. For a list of staff with their initials, phone numbers, and email addresses, please click here.)

    Who do I contact for Youth Athletics?
    — The Bloomingdale Park District mission regarding youth athletics is that all participants play in a safe and fun atmosphere, and that the leadership of each athletic organization keep this mission in mind at all times. If you would like information regarding any of the athletic organizations in Bloomingdale, please feel free to call the respective contacts:

Organization Contact Phone Email
Barracuda Swim & Dive Team
Swimming & Diving
Bryan Shaw 582-3973 smcomspec@aol.com
Bloomingdale Athletic Club
Football/Cheerleading
Lisa Ten Bruin 363-7706 ELT9488@aol.com
Bloomingdale Baseball & Softball Association
Baseball/Softball
Brian Cauwels 222-8756 bc@bloomingdalebaseball.com
Bloomingdale Soccer Organization
Soccer
Kelly Hock 980-0518 kkctdd@aol.com
Youth Basketball Association
Basketball
Dan Proctor 295-8861 proctord4@comcast.net
Blommingdale Park District
Athletics & Aquatics
Lacey Smith 529-3650 lacey@bloomingdaleparks.org

The Bloomingdale Athletic Club and the Bloomingdale Baseball & Softball Association are affiliate groups and are separate organizations from the Bloomingdale Park District. The Park District works cooperatively with these organizations to provide and maintain fields and facilities.

and Five Year Goals...

  • Develop additional special events.
  • Research, improve and expand on recreation opportunities.
  • Uphold high standards of quality programs and services.
  • Investigate opportunities for enterprise facilities.
  • Expand/maintain space for facilities and programs.
  • Provide sufficient open space.
  • Build partnerships with government and private agencies.
  • To be viewed and recognized as a critical component of our community.
  • Provide superior customer service.
  • Provide a progressive work environment.
  • Enhance the quality of the Bloomingdale Park District infrastructure.
  • Communicate effectively.
  • Be the primary resource center for leisure in Bloomingdale.
  • Improve community relations.
  • Maintain Master Plan.
  • Maintain fiscal responsibility.
  • Maintain safe parks and facilities.

 


"where recreation revolves around you"