Registration Info

Bloomingdale Park District Online Registration is as easy as 1, 2, 3! (1) Login ...First time users click here to create your online account (2) Add one or more programs to your shopping basket by clicking the red basket next to the program (3) Assign one family member to each program in your shopping basket and check out It really is that easy to use our online registration system! For Mail-In, Fax-In, Drop-Off or Walk-In you can use the registration forms that came with your brochure or click on the following links to download these forms right now for printing on your printer: General registration form Preschool registration form (ALL FORMS REQUIRED FOR REGISTRATION) Kids' Place (Click here for 2008-2009 forms.  ALL FORMS ARE REQUIRED FOR REGISTRATION)  Kindergarten Kids' Place (Click here for 2008-2009 forms.  ALL FORMS ARE REQUIRED FOR REGISTRATION) 2008 Summer Day Camp Registration Forms are available below.  Please note that all forms are required for registration. Cat Tails Registration Form The Mouse Hole Registration Form The Lion's Den Registration Form Goin' Ape Camp Registration Form Top Dog Adventure Camp Registration Form Sports Camp Registration Form

Lottery Day:  August 28, 2008
What is lottery?  The lottery is a computerized software program that works with the Park District registration system. On the lottery day the software program reviews each class by code number and selects those that have enrollment levels over the maximum listed in the program guide. Any program that is over enrolled is subject to the lottery. The software program then randomly selects who will be registered for the class and who will be placed on a wait list. Those placed on the wait list are then contacted by the Park District to make alternative arrangements. Those who were selected are not contacted and can assume they are in the class.

Open Registration: August 28, 2008 through the Start of Classes
Open registration period is for residents and nonresidents. While staff will know what classes are filled after the lottery, they will not be able to guarantee anyone a spot in a class due to registration data entry already in progress. Anyone who is placed on a wait list during open registration will be contacted to see if alternative arrangements can be made.

Payment Policies
The park district accepts many different payment options for recreational programs and services. Different programs and services will have many different fees and formats to the classes thus payments may be all up front or in installments. Below are the methods from which the park district will accept payments.

1. Cash: This option is acceptable for all programs. Please do not mail cash payments and make sure you receive a receipt for your payment. Anyone who does not receive a receipt should report this to the park district by calling our registration office at 529-3650.

2. Check: This option is very popular and is the most common here at the Park District. Please make checks payable to the Bloomingdale Park District. Customers who drop off the registration and check will receive a receipt. Those who mail in the registration and check must use the canceled check as proof of payment.

3. Charge Card: The Park District accepts Visa, Master Card and Discover only for this type of payment. The charge card can be handled with all registration procedures. For drop off registration the transaction can typically be handled right at the front window. For mail-in and faxed registrations there is a section on the registration form to place this payment information.

4. Debit Card: The park district is also equipped with the ability to accept debit cards as long as they are affiliated with a Visa, Master Card or Discover partnership. The same procedures and payment processes are followed with the Debit Card as with a charge card payment.

5. Coupon Payment: There are many programs offered by the park district that are perpetual in nature and have a natural monthly fee attached to them. The park district is changing its system to a coupon payment system and eliminating the monthly billing statements. Once a registration for one of these types of programs is received the participant/parent will receive a coupon payment book. It will then be the responsibility for the customer to mail in or drop off the payment with the corresponding coupon. Late fees will be assessed for payments received after the deadline. See "Coupon Payment Policies" below.

Coupon Payment Policies
The participant/parent will receive a coupon payment book at receipt of their registration. The coupon will illustrate whom the payment is for, what program the payment is for, the month the payment is applied to and the amount the fee is to be paid. A section of the coupon is perforated for the participant/parent to use to maintain payment records. It is highly suggested that participants/parent maintain his or her records. It is the responsibility of the participant/parent to get the coupon and related payment to the park district by the 1st day of the corresponding month. If payment is not received a late fee will be assessed. Any program with a coupon payment option will require a deposit at the time of registration. This will confirm your registration.

3-Day Program Cancellation Policy
Register Early So This Does Not Happen To You!!

Programs that do not reach the advertised minimum registration number at least three days prior to the start of the program will be cancelled due to low enrollment.  Participants will be notified of the cancellation during the three days prior to the advertised start date of the program.  Full refunds will be issued for programs cancelled due to low enrollment.  If a program has an advertised deadline listed in the brochure description, the program will be cancelled after that date if registration has not reached the minimum.

We thank you for your cooperation and continued patronage of the Bloomingdale Park District, and remember that the Benefits of Parks and Recreation are endless!

Program Refund Policy
The Bloomingdale Park District endorses a Satisfaction Guaranteed policy and strives for high quality programs throughout our portfolio of programs, services and facilities. However, sometimes expectation levels or situations occur that do not meet the satisfaction of our customers and a refund request is made. If for any reason you feel you are entitled to a refund please contact the Park District at 630-529-3650 and speak with the program or facility supervisor that manages the program or facility in question.

A full refund will be provided to any customer who formally requests one due to their dissatisfaction of the program. If the program has multiple class sessions then the customer must notify the program supervisor prior to the third class in order to be eligible for a full refund. If any concerns are observed prior to the third session we encourage participants to notify the program supervisor so that appropriate corrective actions can be taken.

Refunds for trips must be made before the registration deadline. Refunds for trips requested after the registration deadline will not be granted.

The Park District reserves the right to prorate any refund request made after the third class in order to recover any direct costs that the district has incurred prior to the refund request. All refund requests will be judged on a case-by-case basis and full refunds may be approved at any time.

Age Appropriate
Listed with every class is an age and/or grade designation that notifies interested participants the age demographics for each class or program. This designation is necessary for several reasons. First, the class or program is specifically designed for a certain age group. Second, we have found that participants enjoy and get more out of a program when interacting with peer groups of similar ages. Third, generally people feel more comfortable around people their own age and will enjoy the program in opportunities that provide this outlet. Last, concerns of safety and fair playing become issues when mixing age groups especially in youth. We thank you for your cooperation in this matter and hope you enjoy your recreational opportunities here at the Park District.

Return Check Policy
We will gladly accept personal checks as payment for registration fees. If, for any reason, a check is returned to our office marked “NSF,” we will contact you. You will then be required to submit a full cash payment, as well as a $25.00 bookkeeping fee, within a five business day period. Class privileges will be suspended and new registration will not be accepted until payment is received.

Min/Max - What does it mean?
For each program at the Park District, there are a minimum number of registrations needed before a class can "go." Most teachers are paid per class period, not per student, so if not enough people register, the Park District loses money - your money. You may ask, "But why a maximum?" The more students, the less individualized attention. We like to keep the student/teacher ratio low to insure that you get what you pay for: a higher quality program. The minimum number of registrations is the first number shown. The maximum is the second one shown. For example, MIN/MAX: 8/12.

Program Cancellations
Programs that do not reach the advertised minimum registration number at least three days prior to the start al the program will be cancelled due to low enrollment. Participants will be notified of the cancellation during the three days prior to the advertised start date of the program. Full refunds will be issued for programs cancelled due to low enrollment. If a program has an advertised deadline listed in the brochure description, the program will be cancelled after that date if registration has not reached the minimum.

Code of Conduct: Participant Guidelines

• Equal Access - No participant shall, on the basis of race, sex, creed, national origin, or disability, be denied equal access to programs, activities, services or benefits, or be limited in the exercise of any right, privilege, advantage or opportunity.
• Behavior - Participants are expected to exhibit appropriate behavior at all times. The following guidelines have been developed to help make Park District programs safe and enjoyable for all participants. Additional rules may be developed for particular programs and athletic leagues as deemed necessary by staff. Participants shall:
   - Show respect to all participants and staff
   - Refrain from using foul language
   - Refrain from causing bodily harm to other participants or staff
   - Show respect for equipment, supplies and facilities.
• Discipline - A positive approach will be used regarding discipline. The Bloomingdale Park District reserves the right to dismiss a participant. Each situation will be evaluated on its own merit.

Registration Notification is Not Sent To You
Please remember that no notification or confirmation will be sent to you after your registration. If you do not hear from us then this means you are placed on the class roster. If you are placed on a wait list we will contact you and ask if there are alternative choices that we can provide you. Please feel free to contact us if you have any questions about your status of your registration.

Wait Listing Process
A wait list is formed when a class reaches participant levels beyond the maximum. This may be occur when the lottery is completed or after the lottery depending on when the maximum is reached. The wait list is designed to maintain people in a holding area until either more spaces in the class are made or there is a drop out or transfer. The wait list is designed to offer any open spots to the next individual on the wait list by the date they first registered for the program.

Thank you for your cooperation and continued patronage to the Bloomingdale Park District.

	Bloomingdale Park District 172 South Circle Bloomingdale, Illinois 60108 phone: 630.529.3650 fax: 630.529.9184 email: staff1@bloomingdaleparks.org
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